Inside the SOC
Organizations face nonstop threats, but few truly understand how a security operations center responds. This video gives you a rare inside look at the SOC, showing how analysts work to detect and neutralize risks in real time. Watch the video to understand why SOC capabilities are essential to business resilience. Contact Fidelitech Solutions Inc. to learn how these services can strengthen your security strategy.
How does the SOC utilize data for threat detection?
The SOC relies heavily on data from the past 30 days to predict and manage the next 30 days. By analyzing heat maps and workload data, we ensure that we have the appropriate staffing levels to handle the current work volume. This data-driven approach allows our analysts to quickly identify potential threats and respond effectively.
What is the process for investigating incidents?
When a potential incident is detected, our SOC analysts begin by assessing the situation. If they identify suspicious activity, they may reach out to the client for clarification. The investigation often involves looking for additional indicators to confirm the nature of the threat. If necessary, we can also involve our threat response unit to assist with analyzing any artifacts or malware samples.
How does the SOC maintain communication with clients during incidents?
Maintaining clear and consistent communication with clients during an incident is crucial. We prioritize keeping everyone informed and on the same page throughout the investigation process. This ensures that all parties are actively working towards a resolution and that the client understands the steps being taken to address the incident.
Inside the SOC
published by Fidelitech Solutions Inc.
Experience Secure and Reliable SMART IT Solutions that works for you
At Fidelitech Solutions, we have been proudly serving as a Compliance and Managed IT Support and Advanced Security Services Provider since 2001. As a service-disabled veteran-owned and operated company based in Salt Lake City, Utah, we are committed to delivering top-notch solutions to our valued customers.
Our dedicated team includes courteous professionals, some with a background in the United States Marine Corps. With ongoing training in a wide range of standards and technologies, we have the expertise to provide confident and fast services. Rest assured, our solutions are reliable and secure, giving you the total peace of mind you deserve.
Choose Fidelitech Solutions for all your IT needs and sleep soundly, knowing you are secure with us.
Here’s why so many businesses depend on Fidelitech Solutions:
- Solid Performing: A partner that is dedicated, driven, and passionate about the success of your business! We are focused on providing Lightning-Fast response times resolving complex issues promptly. We have been in business over two-decades servicing smiling small businesses owners.
- Managed Services that reduce network, server, and desktop downtime through automation, SMART and secure tools, and knowledgeable professionals. We have a Proactive service philosophy enabling you and our technicians to live a higher quality lifestyle while not having to react to typical technology related fires. Be SMART not Reactive.
- Affordable Solutions: We enable you to reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organization’s actual needs and requirements. 100% Satisfaction – Guaranteed. Our team will go the extra mile to ensure you are always completely satisfied with our service and support.
- Reliable and Cyber Security focused technology partner enabling your organization to strengthen security and protect your assets while maintaining compliance and standard’s requirements. Our team is trained and experienced in helping organizations plan, implement, and maintain a HIPAA, NIST, CMMC, PCI, and SOC compliancy.
- Technology Advisors with extensive experience providing organizations like yours with unique perspectives, advice, and solutions to their Information Technology, Cybersecurity, and Compliance needs. No Geek-Speak PLAIN ENGLISH answers to your questions. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
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