Redefining Guest Services
In this solution brief, you'll discover the Samsung Tapendium solution and how it can help elevate experiences at your establishment. If you'd like to learn more, feel free to get in touch with us today.
Tapendium is a guest room tablet solution built on the Samsung Galaxy Tab A that helps hotels automate interactive services to enhance the guest experience. It replaces traditional printed in-room compendiums with a single device that provides up-to-date information on hotel amenities, dining menus, and local attractions. This cloud-based solution is easy to implement and allows hotel staff to update information in real-time.
How does Tapendium improve hotel operations?
Tapendium helps hotels reduce costs by eliminating the need for expensive printed materials and significantly decreasing calls to the front desk by 75% or more. It also creates new revenue opportunities through upselling room service and facilitating online purchases. This leads to improved staff efficiency and overall profitability.
What features does Tapendium offer guests?
Tapendium offers a dynamic in-room dining menu that is easy to update, automated guest requests for services like housekeeping and valet parking, and a 4G high-speed internet option in its LTE version. It also provides guests with information in their preferred language and tracks usage to help hotels tailor their offerings to improve customer satisfaction.
Redefining Guest Services
published by Fidelitech Solutions Inc.
Experience Secure and Reliable SMART IT Solutions that works for you
At Fidelitech Solutions, we have been proudly serving as a Compliance and Managed IT Support and Advanced Security Services Provider since 2001. As a service-disabled veteran-owned and operated company based in Salt Lake City, Utah, we are committed to delivering top-notch solutions to our valued customers.
Our dedicated team includes courteous professionals, some with a background in the United States Marine Corps. With ongoing training in a wide range of standards and technologies, we have the expertise to provide confident and fast services. Rest assured, our solutions are reliable and secure, giving you the total peace of mind you deserve.
Choose Fidelitech Solutions for all your IT needs and sleep soundly, knowing you are secure with us.
Here’s why so many businesses depend on Fidelitech Solutions:
- Solid Performing: A partner that is dedicated, driven, and passionate about the success of your business! We are focused on providing Lightning-Fast response times resolving complex issues promptly. We have been in business over two-decades servicing smiling small businesses owners.
- Managed Services that reduce network, server, and desktop downtime through automation, SMART and secure tools, and knowledgeable professionals. We have a Proactive service philosophy enabling you and our technicians to live a higher quality lifestyle while not having to react to typical technology related fires. Be SMART not Reactive.
- Affordable Solutions: We enable you to reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organization’s actual needs and requirements. 100% Satisfaction – Guaranteed. Our team will go the extra mile to ensure you are always completely satisfied with our service and support.
- Reliable and Cyber Security focused technology partner enabling your organization to strengthen security and protect your assets while maintaining compliance and standard’s requirements. Our team is trained and experienced in helping organizations plan, implement, and maintain a HIPAA, NIST, CMMC, PCI, and SOC compliancy.
- Technology Advisors with extensive experience providing organizations like yours with unique perspectives, advice, and solutions to their Information Technology, Cybersecurity, and Compliance needs. No Geek-Speak PLAIN ENGLISH answers to your questions. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
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