Streamlining Hospitality: Digital transformation and the guest experience
Check out this eBook to learn more about the challenges facing the hospitality industry today—and the Samsung solutions that can help. If you'd like to learn more, feel free to contact us today.
How have guest expectations changed in the hospitality industry?
Guest expectations have shifted significantly, with a strong demand for no-contact services, voice control, and personalized digital content. After years of travel restrictions, many guests are returning with elevated expectations for convenience, wireless access, and tailored experiences. According to Dynata, over 80% of consumers are more likely to choose brands that personalize their experience.
What challenges do properties face when upgrading technology?
Properties often struggle with outdated, piecemeal technology that has been updated by department rather than through a unified approach. This results in a mix of hardware and software that doesn't integrate well, leading to higher maintenance costs and operational inefficiencies. Additionally, many properties are still experiencing lower revenue compared to pre-pandemic levels, making it difficult to invest in comprehensive upgrades.
How can Samsung assist in enhancing the guest experience?
Samsung offers a range of technology solutions designed to create a unified hospitality experience. Their digital displays, content management systems, and guest room interactivity can transform high-traffic areas and enhance the overall guest experience. By partnering with Samsung, properties can simplify operations, reduce energy costs, and focus on delivering memorable experiences for their guests.
Streamlining Hospitality: Digital transformation and the guest experience
published by Fidelitech Solutions Inc.
Experience Secure and Reliable SMART IT Solutions that works for you
At Fidelitech Solutions, we have been proudly serving as a Compliance and Managed IT Support and Advanced Security Services Provider since 2001. As a service-disabled veteran-owned and operated company based in Salt Lake City, Utah, we are committed to delivering top-notch solutions to our valued customers.
Our dedicated team includes courteous professionals, some with a background in the United States Marine Corps. With ongoing training in a wide range of standards and technologies, we have the expertise to provide confident and fast services. Rest assured, our solutions are reliable and secure, giving you the total peace of mind you deserve.
Choose Fidelitech Solutions for all your IT needs and sleep soundly, knowing you are secure with us.
Here’s why so many businesses depend on Fidelitech Solutions:
- Solid Performing: A partner that is dedicated, driven, and passionate about the success of your business! We are focused on providing Lightning-Fast response times resolving complex issues promptly. We have been in business over two-decades servicing smiling small businesses owners.
- Managed Services that reduce network, server, and desktop downtime through automation, SMART and secure tools, and knowledgeable professionals. We have a Proactive service philosophy enabling you and our technicians to live a higher quality lifestyle while not having to react to typical technology related fires. Be SMART not Reactive.
- Affordable Solutions: We enable you to reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organization’s actual needs and requirements. 100% Satisfaction – Guaranteed. Our team will go the extra mile to ensure you are always completely satisfied with our service and support.
- Reliable and Cyber Security focused technology partner enabling your organization to strengthen security and protect your assets while maintaining compliance and standard’s requirements. Our team is trained and experienced in helping organizations plan, implement, and maintain a HIPAA, NIST, CMMC, PCI, and SOC compliancy.
- Technology Advisors with extensive experience providing organizations like yours with unique perspectives, advice, and solutions to their Information Technology, Cybersecurity, and Compliance needs. No Geek-Speak PLAIN ENGLISH answers to your questions. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
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