Hanmi Pharmaceutical Accelerates AI Transformation with Microsoft 365 Copilot and Surface Copilot+ PCs | Microsoft Customer Stories
AI adoption becomes easier when you can see what success looks like. This customer story shows how Hanmi Pharmaceutical is using Microsoft 365 Copilot and Surface Copilot+ PCs to streamline work, empower employees, and support secure, scalable AI adoption. Read the customer story to learn more and contact Fidelitech Solutions Inc. for expert support.
What is Hanmi Pharmaceutical's AI transformation initiative?
Hanmi Pharmaceutical is undergoing a company-wide AI transformation initiative by adopting Microsoft 365 Copilot and Surface Copilot+ PCs. This initiative aims to enhance productivity and security across the organization, particularly for its sales teams, by providing real-time, cloud-based data access and input in the field.
How are Surface Copilot+ PCs improving sales efficiency?
The Surface Copilot+ PCs, equipped with 5G capabilities, allow sales personnel to access and manage cloud-based storage like OneDrive and SharePoint from anywhere, significantly improving sales efficiency. This eliminates previous security limitations that required employees to return to the office to complete tasks, thus enhancing mobility and productivity.
What are the expected outcomes of adopting Microsoft 365 Copilot?
Hanmi Pharmaceutical expects several key outcomes from adopting Microsoft 365 Copilot, including improved workflow connectivity and integration, enhanced work efficiency, and centralized security policies through Microsoft Intune. The company aims to empower employees to create their own solutions, fostering a culture of innovation and reducing dependency on IT.

Hanmi Pharmaceutical Accelerates AI Transformation with Microsoft 365 Copilot and Surface Copilot+ PCs | Microsoft Customer Stories
published by Fidelitech Solutions Inc.
Experience Secure and Reliable SMART IT Solutions that works for you
At Fidelitech Solutions, we have been proudly serving as a Compliance and Managed IT Support and Advanced Security Services Provider since 2001. As a service-disabled veteran-owned and operated company based in Salt Lake City, Utah, we are committed to delivering top-notch solutions to our valued customers.
Our dedicated team includes courteous professionals, some with a background in the United States Marine Corps. With ongoing training in a wide range of standards and technologies, we have the expertise to provide confident and fast services. Rest assured, our solutions are reliable and secure, giving you the total peace of mind you deserve.
Choose Fidelitech Solutions for all your IT needs and sleep soundly, knowing you are secure with us.
Here’s why so many businesses depend on Fidelitech Solutions:
- Solid Performing: A partner that is dedicated, driven, and passionate about the success of your business! We are focused on providing Lightning-Fast response times resolving complex issues promptly. We have been in business over two-decades servicing smiling small businesses owners.
- Managed Services that reduce network, server, and desktop downtime through automation, SMART and secure tools, and knowledgeable professionals. We have a Proactive service philosophy enabling you and our technicians to live a higher quality lifestyle while not having to react to typical technology related fires. Be SMART not Reactive.
- Affordable Solutions: We enable you to reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organization’s actual needs and requirements. 100% Satisfaction – Guaranteed. Our team will go the extra mile to ensure you are always completely satisfied with our service and support.
- Reliable and Cyber Security focused technology partner enabling your organization to strengthen security and protect your assets while maintaining compliance and standard’s requirements. Our team is trained and experienced in helping organizations plan, implement, and maintain a HIPAA, NIST, CMMC, PCI, and SOC compliancy.
- Technology Advisors with extensive experience providing organizations like yours with unique perspectives, advice, and solutions to their Information Technology, Cybersecurity, and Compliance needs. No Geek-Speak PLAIN ENGLISH answers to your questions. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.