ASDA empowers employees and enhances customer experience with Microsoft Surface Copilot+ PCs | Microsoft Customer Stories
Empowering employees drives better customer outcomes. This customer story highlights how ASDA uses Microsoft Surface Copilot+ PCs to enhance both experiences. Read the story to see how these AI-powered devices transform productivity with built-in Copilot and intelligent Windows features. Contact Fidelitech Solutions Inc. to discuss how your customers can achieve similar success.
What motivated ASDA's digital transformation?
ASDA aimed to modernize its operations and equip employees with advanced digital tools to enhance efficiency and customer service. The company recognized the need for agility and a digital-first approach to improve collaboration and optimize service delivery.
How did ASDA implement the new technology?
ASDA partnered with Microsoft and Computacenter to facilitate a large-scale technology shift. They successfully migrated 18,000 users, 700 mailboxes, and 4,000 SharePoint sites while deploying over 8,000 Microsoft Surface devices within 130 days, with Microsoft providing essential guidance throughout the process.
What benefits has ASDA seen from this transformation?
The deployment of Microsoft Surface Copilot+ PCs has transformed ASDA's operations, enhancing collaboration among teams and ensuring products reach shelves on time. Employees feel empowered with the right tools, which has contributed to better service delivery and overall customer satisfaction.
ASDA empowers employees and enhances customer experience with Microsoft Surface Copilot+ PCs | Microsoft Customer Stories
published by Fidelitech Solutions Inc.
Experience Secure and Reliable SMART IT Solutions that works for you
At Fidelitech Solutions, we have been proudly serving as a Compliance and Managed IT Support and Advanced Security Services Provider since 2001. As a service-disabled veteran-owned and operated company based in Salt Lake City, Utah, we are committed to delivering top-notch solutions to our valued customers.
Our dedicated team includes courteous professionals, some with a background in the United States Marine Corps. With ongoing training in a wide range of standards and technologies, we have the expertise to provide confident and fast services. Rest assured, our solutions are reliable and secure, giving you the total peace of mind you deserve.
Choose Fidelitech Solutions for all your IT needs and sleep soundly, knowing you are secure with us.
Here’s why so many businesses depend on Fidelitech Solutions:
- Solid Performing: A partner that is dedicated, driven, and passionate about the success of your business! We are focused on providing Lightning-Fast response times resolving complex issues promptly. We have been in business over two-decades servicing smiling small businesses owners.
- Managed Services that reduce network, server, and desktop downtime through automation, SMART and secure tools, and knowledgeable professionals. We have a Proactive service philosophy enabling you and our technicians to live a higher quality lifestyle while not having to react to typical technology related fires. Be SMART not Reactive.
- Affordable Solutions: We enable you to reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organization’s actual needs and requirements. 100% Satisfaction – Guaranteed. Our team will go the extra mile to ensure you are always completely satisfied with our service and support.
- Reliable and Cyber Security focused technology partner enabling your organization to strengthen security and protect your assets while maintaining compliance and standard’s requirements. Our team is trained and experienced in helping organizations plan, implement, and maintain a HIPAA, NIST, CMMC, PCI, and SOC compliancy.
- Technology Advisors with extensive experience providing organizations like yours with unique perspectives, advice, and solutions to their Information Technology, Cybersecurity, and Compliance needs. No Geek-Speak PLAIN ENGLISH answers to your questions. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fidelitech Solutions is here to team up with you and your company for expert support.
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